Everything clear,before anything is confirmed.

No. Your natural level, existing colour, previous lightening and current condition all influence what can be lifted safely. Alex will explain whether your goal is suitable now or should be approached through a carefully staged colour journey.

A consultation gives Alex the colour history and visual information needed to recommend the right service. A strand test can show how the hair responds before a significant lift, while allergy-alert testing may also be required under the relevant product and insurance procedures.

Condition shapes the entire plan—from the level of lift and placement to whether the result should be achieved gradually. Alex may recommend bond support, a staged route or a different tonal finish when that is the safer, more polished option.

No. A consultation is needed to assess suitability, colour match, weight, length, density, fitting method and maintenance before an extension appointment and accurate quote can be confirmed.

Alex considers more than one flat colour. Tone, dimension, density, length and the way your natural hair moves are reviewed together so the extensions blend into the finished look rather than appearing separate from it.

Colour and extension appointments vary by starting point, density, product, time and desired result. Alex confirms the recommended service, expected timing and personalised quote after reviewing your consultation request.

Not yet. The request begins the conversation. Your appointment is secured only after Alex agrees the service, date, timing, required testing and any deposit with you directly.

Alex works from her private salon in Burnley. The full address and arrival information are shared directly with confirmed clients before their appointment.